I can’t connect after installing my eSIM — what should I do?

If your Brightkite eSIM is installed but you have no signal or no internet:

1. Make sure mobile data is enabled for the eSIM
2. Check that data roaming is turned on
3. Try manually selecting a local network in your device settings
4. Ensure your validity period hasn’t expired
5. Restart your phone after making changes

If you still have no connection, contact our support team and let us know your device model, location, and the steps you've tried.