eSIM shows "No Service" or "No Signal" – steps to fix

Seeing "No Service" or "No Signal" with your Brightkite eSIM?

Here’s how to fix it:

  1. ✅ Confirm your eSIM is active and installed
  2. 🔍 Check you're in a country supported by your eSIM plan
  3. 📡 Turn on data roaming
  4. 🔧 Try manually selecting a network:
    • iPhone: Settings > Cellular > Network Selection > Turn off Auto
    • Android: Settings > Mobile Networks > Choose network manually
  5. 🔄 Restart your phone

Still not working? Contact Brightkite support with your phone model and current location.