eSIM shows "No Service" or "No Signal" – steps to fix
Seeing "No Service" or "No Signal" with your Brightkite eSIM?
Here’s how to fix it:
- ✅ Confirm your eSIM is active and installed
- 🔍 Check you're in a country supported by your eSIM plan
- 📡 Turn on data roaming
- 🔧 Try manually selecting a network:
- iPhone: Settings > Cellular > Network Selection > Turn off Auto
- Android: Settings > Mobile Networks > Choose network manually
- 🔄 Restart your phone
Still not working? Contact Brightkite support with your phone model and current location.